Updated: Jan 02, 2024 By: Dessign Team
If you looking for the best free live chat plugins for WordPress, we put together a great list of the best and easiest live chat wp plugins that will help you instantly connect with your clients or visitors. If you running a eCommerce or WooCommerce store its important to have a live chat so your potential clients can ask questions or just see that you will be there to help them with any issues they might have it.
Best Free Live Chat Plugins for WordPress
1. 3CX Live Chat
Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.
- Elevate a chat to a call (or video call) at the touch of a button – for when live chat is not enough to solve an issue.
- Answer live chats from the mobile phone apps (iOS or Android)
- Assign chats to a particular agent, or have groups of agents answering chats.
- Integrate Business Facebook messages and answer both live chat and FB messages from the same interface
2. LiveChat – WP live chat plugin for WordPress
Use the WordPress Live Chat Plugin by LiveChat to add live chat support to your WordPress website quickly and effortlessly. Provide instant communication with on-site visitors and customers and enable a prompt resolution to their questions or concerns.
Increase your sales and build stronger customer relationships with a fully functional WordPress live chat plugin.
LiveChat comes with a built-in ticketing system to provide customer support 24/7. Collect the tickets with messages that customers leave when you’re away and answer them when you’re back online. The ticketing system will also help you manage and track the cases that are more time-consuming to solve and require more than a single chat.
3. Floating Chat Widget: Contact Icons, Messages, Telegram, Email, SMS, Call Button – Chaty
Chat with your website visitors via their favorite channels.
Show a chat button on the bottom of your site and communicate with your customers.
- Get more leads and calls
- Let your customers chat with you via their favorite channels like Facebook Messenger, WhatsApp, Viber, Slack, Telegram and many other chat channels
- Improve your customer support
- Direct customers to your store’s location
Are you looking for a chat button or a click to call button? Want to make it easier for your potential customers to contact you via WhatsApp, Facebook Messenger or Telegram?
Chaty is the perfect chat plugin for you! With Chaty you can display call widget, Whatsapp button, email button, SMS button, Google Maps button, Vkontakte button, Line.me button, Viber button and other chat widgets. Your visitors are already using their favorite chat apps, and most of them prefer to contact you using those chat apps. By using Chaty, you give your website visitors the option to chat with you even after they leave your website.
4. Pure Chat – Live Chat Plugin & More!
Pure Chat is a Live Chat plugin for WordPress. It offers unlimited chats. All chat widget customizations, transcript history, triggers, email forms (when unavailable), etc.
5. Tawk.To Live Chat
Over 3,800,000+ business users use the tawk.to FREE live chat app that lets you monitor and chat with visitors on your WordPress site. No catch. No spam. No Ads. It’s truly free and always will be.
tawk.to is the #1 most widely used chat applicationin the world.
- Gain valuable insight when you monitor your website visitors in real time.
- Stay connected anywhere, be in touch with your customers from your computer, or your mobile.
- Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate better customer support and higher conversions.
tawk.to is designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.
Compatible with all modern browsers, tawk.to is free live chat software created out of the growing need for businesses to respond in real time, with real people.
6. WP Live Chat plugin for WordPress – Tidio
Tidio Live Chat is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community. Once you install the plugin, you will be ready to take full advantage of the benefits our service provides. A free plan is available!
BEST WORDPRESS LIVE CHAT PLUGIN
Tidio Live Chat allows you to chat with and convert your customers easily, also with the help of chatbots and email marketing. It is designed specifically for the WordPress community. Once you install the WordPress live chat plugin, you will be ready to take full advantage of the benefits our service provides. A free plan is available!
7. Click to Chat
WhatsApp connectivity for WordPress websites! Engage customers and generate leads!
Let’s make your Web page visitors Contact you through “WhatsApp”, “WhatsApp Business” with a single Click (WhatsApp Chat, Group, Share)
8. Zendesk Chat
Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.
Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zendesk Chat app will let you answer your customer’s questions in real time and ease them into a purchase.
Key Features
- Mobile Optimized: Your customers can chat with you from any device using our mobile optimized chat widget
- Proactive Chat: Rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor
- Advanced Analytics: Our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help
What makes Zendesk Chat the best choice for live chat?
- We’re the most popular live chat provider in the world – loved by over 150,000 businesses
- A simple and highly customizable chat widget to complement your website and taste
- User friendly dashboard lets you monitor visitor activity and manage chats
- 24 hour live chat support from our trained experts on any weekday (visit www.zendesk.com/chat)
- Available in over 40 languages
9. WP-Chatbot for Messenger
WP-Chatbot adds an OmniChat™ chat widget to your website. OmniChat by MobileMonkey is patent-pending technology for creating a single chatbot that works in multiple messaging platforms. The OmniChat widget is the fastest and simplest way to add live chat to your WordPress website, convert more leads and engage your customers, even after they’ve left your website.
- One-click installation for WordPress
- Live chat with visitors 24/7, even while you sleep
- Single inbox for all incoming messages, seamlessly integrated Facebook Messenger and native web chat conversations
- Zero-hassle integration with powerful chatbot features
- 100% integration with your Facebook Business Page and Facebook Messenger
10. JivoChat Live Chat – WP live chat plugin for WordPress
JivoChat is an all-in-one business messenger that is optimized for WordPress which teams use to talk to customers everywhere: live chat, phone, email, and social. JivoChat allows you to serve efficient customer support to your clients, thereby increasing your conversion and sales. Customize and configure freely, get the most out of it by reflecting your style and strategy.
TOP BENEFITS
- Connect all of your communication channels and handle it from a single app efficiently
- Engage with your visitors in real-time and convert them to paying customers
- Manage your customers efficiently with in-app CRM as a team or connect your favorite CRM easily
- Offer calls to your visitors via live chat widget and/or connect your phone number to make/receive calls via Jivo
